accessibility

Accessibility Plan

Canada Basketball is committed to making the sport of basketball accessible and providing an inclusive environment for all participants.

Canada Basketball has developed an Accessibility Plan which explores the organization’s policies, programs, practices and services concerning the identification and removal of barriers. This will be done through continuing the development, implementation, and enforcement of standards relating to customer service, and events as well as updating our information and communications standards. 

This Accessibility Plan also explores the actions being taken to identify, remove and prevent barriers by outlining short- and long-term commitments to improve accessibility now and into the future.

Download Accessibility Plan (PDF)

Alternate Format(s)
Should you require an alternate accessible format for this Accessibility Plan, please contact us by using any of the channels listed below under the Accessibility Plan Feedback Process.

Accessible Website
Canada Basketball works diligently to ensure that all users, regardless of their technical set-up or disabilities, can access the information provided on basketball.ca.

To achieve that goal, our team and web partners follow the standards established by the World Wide Web Consortium – WC3. Our website is designed to meet and exceed the basic level of accessibility set by the W3C and required by both Federal and Provincial governments for private websites (known as WCAG 2.1 level AA).

If during the update you experience any difficulties or would like any assistance related to accessibility, please feel free to contact us using the below options. We are happy to provide additional support during this time of transition.

Accessibility Plan Feedback Process
If you have feedback about how Canada Basketball is implementing its Accessibility Plan, and/or have feedback as a basketball participant (player, coach or official), please contact us using the email, phone number or mailing address outlined below.

Disruption of Notice
Canada Basketball may experience service interruptions. If there are temporary disruptions to services or facilities essential for those with disabilities to access or use Canada Basketball’s product, reasonable attempts will be made to give advance notice. However, in certain situations, unplanned temporary disruptions may occur and providing advance notice may not be possible.

Email
info@basketball.ca

Phone number
(416) 614 - 8037 (ext. 319)

Mailing address
Canada Basketball
1 Westside Drive, Suite 11
Toronto, ON
M9C 1B2

Canada Basketball will review and assess feedback about the implementation of the Accessibility Plan or barriers encountered.  All feedback will be logged, assessed, and implemented, when necessary.